MISSION OF THE Role:

Provide technological and commercial contribution in activities related to development of new products, services, applications, and solutions for Organization to commercialize. Conduct thorough technical feasibility studies as well as contribute to assess commercial viability of products and services in coordination with Marketing, Sales and Technical teams.

MAJOR DUTIES AND RESPONSIBILITIES:

New Services Planning and Recommendations

Conduct system and customer/service requirements analysis and calculations; and identify capacity requirements. Advise Sales on solutions that are easily implemented, cost effective and technically viable. Contribute to the assessment of commercial feasibility of new services. Develop KA band applications in broadcasting and broadband data distribution. Study new service proposals / requirements and recommend technical and commercial feasibility.

Technical assistance

Assist Sales develop technical and programmatic proposals for potential customers.

Develop partnerships with end-user terminal/equipment manufacturers and integrators.

Provide technical assistance to Marketing to enhance product promotion and provide key selling points from a technical perspective. Provide post launch support for product and services as required to ensure product/services continuity and relevance in market   

Market Research

Assist Marketing to conduct market research and technology evaluations to identify applied solutions and prepare recommendation to management

Internal Liaison and collaboration

Maintain close liaison with Marketing, Technical, and Sales teams to develop and roll out new products, services and solutions

Policies and Procedures

Recommend improvements to product development policy and implement procedures and controls so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service in line with best practice.

Continuous Improvement

Provide inputs and suggestions for the continuous improvement of Es’hailSat products and services taking into account ‘best practice’, changes in international standards, and changes in the business environment which demand proactive action plans.

Management Reports

Assist with accurate Management reports and provide timely feedback to the Manager, PD on new product development initiatives.

REQUIREMENTS:

1. BEng Electrical/Electronic or Telecom Engineering or equivalent degree.
2. Certification on relevant functionally related training programs covering Satellite technology, Broadcast services, VSAT, Telecommunications services, product development, etc.
3. 5 to 7 years’ experience in satellite communications and system calculations
4. Knowledge of types of services and techniques relating to the job (calculations, assignments etc.)
5. KA band experience is a plus
6. In-depth understanding of satellite communications, satellite link analysis, etc.
7. Knowledge of satellite designs and limitations
8. Working knowledge of satellite analysis tools

Job-Specific Skills:

1. Knowledge of a wide range of satellite services and requirements
2. Ability to use one’s initiative and adapt to customer requirements
3. Striving for better efficiencies and finding simpler ways of doing things
4. Ability to liaison with the Marketing, Sales and Technical Departments in terms of technical specifications and recommendations
5. Excellent problem-solving skills
6. Understanding of satellite link analysis principals
7. Knowledge of satellite communications
8. Excellent organizational skills (tracking correspondence, etc.
9. Energetic and self-starter
10. Task driven and goal oriented

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Reports to: Internal Audit Director

Job Purpose/Role:

The mission of the Internal Audit Department is to provide independent, objective assurance and consulting services to help the organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of internal control, governance processes and risk management.

Internal: Work closely with the Internal Audit Director and all related departments to ensure that the high standards of audit within Es’hailSat are maintained.

External: Liaise with QSC’s external auditors, Government Auditors and with Organization’s management as required and approved by the internal audit Director.

Job Description

• Participate in risk assessment, planning, and execution of the audit plan including a review of all policies and procedures.
• Leads the IT / Technical Audits in Es’hailSat, plans and executes assigned internal audits mainly in IT and Engineering areas as well as other operational areas, administrative activities, contracts, and major projects. 
• Provides an independent opinion regarding the adequacy and effectiveness of management’s controls for safeguarding organization assets and for providing reliable information in IT / Technical audit areas.
• Evaluates whether organizational units are performing their planning, accounting, operational, custodial, and control activities in compliance with management instructions, policies and procedures and in a manner consistent with approved objectives and high standards of business practice. 
• Independently create audit programs, prepares and review working papers and develop final audit reports. 
• Works with Organization Management to develop cost effective improvements and recommends the improvements to Management. 
• Provide reports to management on the adequacy and effectiveness of internal control structure, along with practical recommendations to improve the effectiveness, efficiency and economic value of a control or process. 
• Discuss and resolve audit issues and recommendations with management
• Liaise with various departments in the identification and investigation of issues within the Organization, providing appropriate follow-up as required with the relevant department heads.
• Monitor the progress of concurrent audits and provide Audit Management with status reports weekly and Provides direction and advice to the Internal Auditors in the Department
• This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.                   

Minimum Qualifications:

• An IT, business, engineering or relevant technical degree

Minimum Experience:

• 6 to 10 Years of overall experience in Internal Audit with focus on “IT / Technical Audits, 5 Years of experience with Big 4 Audit Firms. Previous internal audit experience with a similar organization is definite advantage
• Certified Information Systems Auditor (CISA), or Certified Internal Auditor (CIA) designation or other relevant designation is a must

Job-Specific Skills:

• Ability to work independently from planning to reporting in conducting IT / Technical audits with quality documentation in accordance to IIA Standards.
• Comprehensive knowledge of auditing standards and techniques. 
• Fluent in written and spoken English. 
• Computer literacy and familiarity with accounting software related to internal auditing
• Experience in process documentation, risk assessment, audit planning/execution and report writing 
• Strong interpersonal skills and ability to interact effectively with all levels of management
• Must be able to maintain a high degree of confidentiality and professionalism in all assigned duties.

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