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JOB PURPOSE / ROLE

Provide technical, solution-development, and commercial support for product management and product development activities within Es’hailSat, with a focus on new satellite applications, products, and services that meet customer requirements and support business objectives. The role is responsible for conducting system-level analysis, customer and service requirements assessments, technical feasibility studies, capacity evaluations, and solution recommendations in coordination with Business Development, Sales, Marketing, Capacity Management, and technical teams.

KEY RESPONSIBILITIES

Conduct system-level and customer/service requirements analysis, engineering calculations, and capacity assessments

Advise Sales, customers, and internal stakeholders on solutions that are technically viable, cost-effective, scalable, and practical to implement

Contribute to the assessment of the commercial feasibility, viability, and business impact of new products, services, and solutions

Develop and evaluate Ka-band applications and solutions for broadcasting, broadband connectivity, VSAT, and data distribution services

Study new service proposals and customer requirements and provide sound recommendations on technical and commercial feasibility

Assist in developing technical, commercial, and programmatic proposals for prospective customers

Establish and maintain working relationships with terminal manufacturers, equipment vendors, technology providers, and system integrators

Provide technical support to Marketing by developing technical value propositions, product positioning inputs, and key selling points for product and services

Assist Marketing in conducting market research, technology evaluations, and competitive analysis to identify applicable solutions and prepare recommendations for management

Maintain close coordination with Business Development, Sales, Marketing, Capacity Management, and technical teams to support the development and rollout of new products, services, and solutions

Recommend improvements to product development policies, processes, and procedures

Drive continuous improvement initiatives for Es’hailSat products and services by monitoring best practices, international standards, technology developments, and changes in the business environment

Prepare accurate management reports and provide timely updates to the Product Development Manager on product development initiatives, market opportunities, project outcomes, and technology developments

QUALIFICATIONS, EXPERIENCE, & SKILLS

Minimum Qualifications

Bachelor’s degree in electrical engineering, Electronic Engineering, Telecommunications Engineering, or an equivalent discipline

Certification or relevant functionally related training in satellite technology, broadcast services, VSAT, telecommunications services, product development, or related areas is an advantage

In-depth understanding of satellite communications systems and architectures

Strong knowledge of satellite designs, capabilities, and operational limitations

In-depth understanding of satellite link budget analysis and performance evaluation

Working knowledge of satellite engineering and analysis tools

    Minimum Experience

    4–8 years of experience in satellite communications, system engineering, system calculations, service design, or related telecommunications engineering functions

    Knowledge of satellite services, network architectures, capacity requirements, engineering calculations, service assignments, and implementation techniques relevant to the role

    Experience in VSAT commercialization, service sizing, and Ka-band satellite applications is an advantage

    Experience in customer solution development, technical proposal preparation, commercial assessment, and product/service feasibility evaluation is preferred

    Knowledge

    Extensive knowledge of satellite services, technologies, and customer requirements

    Ability to independently analyse customer needs and develop innovative technical solutions

    Strong focus on efficiency improvement, simplification, and continuous optimization

    Ability to effectively liaise with Marketing, Business Development, Sales, Capacity Management, and technical teams on technical specifications, proposed solutions, and recommendations

    Excellent analytical and problem-solving skills

    Strong understanding of satellite link analysis principles and methodologies

    Excellent organizational, planning, and documentation skills

    Self-motivated, energetic, and proactive approach to work

    Strong communication and stakeholder management skills

    Task-driven, results-oriented, and capable of managing multiple priorities simultaneously

    COMPETENCES

    Conceptual thinking

    Agile Process Know-how

    Analytical thinking

    Proactiveness

    Flexibility

    Organizational awareness

    Curious and Information seeking

    Entrepreneurial and Innovation-driven

    Customer focused

    Ability to follow clear technical direction

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