Es’hailSat receives ISO/IEC 20000-1:2018 Certification
September 4, 2021
Doha 4th September 2021 – Es’hailSat is proud to announce that it has been awarded the ISO/IEC 20000-1:2018 certification by Intertek in co-operation with OISSG Consultancy. This certification is a testament to Es’hailSat’s commitment to establishing, implementing, maintaining, and continuously improving the organization’s IT service management system (SMS). This international standard for IT service management certifies Es’hailSat’s best-in-class approach for delivering valuable services to its customers.
This ISO/IEC certification further demonstrates the company’s commitment to continuous improvement and delivering high quality of service to customers efficiently and effectively.
“This certification validates our capability to deliver a consistent approach to the service lifecycle, ensuring our customers receive the integrated services they need to meet their objectives”, Mr.Saif Al Khaldi – Corporate & Strategy VP said: “I am extremely proud of our team and their commitment to meeting our customers critical needs and requirements, and at the same time improve our efficiency and productivity.”
The ISO 20000-1:2018 is an international standard for IT service management system requirements.